Customer Testimonials
This was my first time purchase with Country Hyundai. Very smooth transaction and very helpful. Thanks Grant Church
Alex was very helpful and was able to get me into a car quickly and painlessly.
As my husband would tell you, there are few things in this world that I like less than buying a new car and for many reasons, I came into this experience with a very dented attitude. General Manager Peter Homans and Saleswoman Melissa Thomas went out of their way to make sure I left there a satisfied customer. The experience was painless, and I came away with my first ever Hybrid; a 2025 Tucson in Ultimate Red because they went the extra mile and found me the color I preferred. I genuinely appreciate how helpful and knowledgeable Melissa is and I ...
Alex was amazing. He answered all of our questions and made the process very smooth. I would highly recommend Country Hyundai to anyone and tell them to ask for Alex.
We had a fantastic experience working with Jack Coach! From the moment we arrived, Jack went above and beyond to ensure we got exactly what we wanted. He listened to our needs, guided us through every step of the process, and made sure we were completely happy with our decision. His professionalism, attention to detail, and genuine care for his customers truly stood out. Not only did he help us find the perfect car, but he’s already working to help my husband find his next vehicle as well. Jack’s dedication and expertise make him an exceptional sales consultant, ...
Melissa Thomas was by far the best salesperson I’ve ever worked with. She was knowledgeable, patient and great to work with! I recommend working with her when buying a vehicle at Hyundai! This other staff was professional and courteous as well!
Great modern looking dealership and a friendly environment. Many great amenities like coffee and hot chocolate and a nice waiting room with a Pac-Man arcade game. Really makes you feel comfortable. I had the great pleasure of spending most of my time at the dealership with Jack Coach who was extremely personable and provided me with a seamless car buying experience and some really great conversations! I know sales reps get commission for selling me a car but the pleasure was truly all mine. I will definitely be coming back to this dealership in the future for future car buying ...
Melissa Thomas is one of, or should I say the best sales person I’ve dealt with at the Country Hyundai. In the past 2 months we have leased a Ioniq5 in November with my daughter and purchased a new Tucson hybrid for myself this past week. Both times with a 4 yr old in tow which she kept entertained while helping us select the right car that was right for each of us. We will definitely be going back to see Melissa in a few months when my husband’s lease is up, for another lease. That will make 5 Hyundai’s ...
Went here to check them out because they offered better pricing online than other dealers in the area. Ultimately leased a car from them because the people were awesome, Jack and Anissa took great care of me!
“We want to thank Grant for the excellent service and incredible attention he provided while helping us purchase our car. From the very beginning, he was very kind, professional, and patient, making sure we understood every step of the process. He made us feel comfortable and confident in our decision, always answering our questions with great willingness. Thanks to his dedication, we found the perfect car for us. We highly recommend Grant without a doubt! Thank you so much for everything, Grant.” We are really thankful with Grant because he makes feel us like Family. We are so happy with ...
Jack Coach was great to work with as we purchased our new Hyundai Elantra. He made the process practically effortless. Jack communicated clearly, answering all our questions. He didn't try to "hard sell" us; rater, he listened to our needs and wants and ensued that we got the car that meets both. If you are in the market for a vehicle, I highly recommend Jack Coach.
Country Hyundai salesperson Alex Mann is a fabulous salesperson who answered all of my questions, as I was buying a used hybrid car from him, while selling my own car privately. He directed me to the right people at Country Hyundai, when needed, and he coordinated my plate transfer and registration at my insurer Webber & Grinnell insurance company. He was accessible during the day and on weekends in assisting me, as he shared his personal cell number with me. I highly recommend Alex and Country Hyundai to anyone looking for a new or used automobile.
This place could have gotten 5 stars. Why? Because the people are all really nice. They are welcoming and there’s no high pressure sales (at least not with Jake). This puts it miles ahead of a lot of dealerships. The problem is in the paperwork. Every step of the way was marred with screw ups on the paperwork, before I bought, when I bought, and after I bought. Everyone was TRYING to do good job. Which tells me there’s a process management issue. These are the kinds of problems that can be solved with basic management - standard operating ...
I just bought a car this morning and throughout the process Jack has been nothing but wonderful. He was very patient, gracious and kind. He did everything he could to help me. He was the best dressed salesman and had an amazing personality! You have an absolutely amazing person on your staff! Everyone should buy their cars with him.
Great dealership and really friendly team. I worked with Alexander Mullan, who was super friendly and always eager to please. We bought an Ionic 5 under the special lease deal during Thanksgiving 2024. My only minor complaint is that the dealership was so popular that it was hard to find parking in front. Maybe they could move a few cars back to leave enough spaces for customers? The first time I wanted to go in, there wasn't a single spot, so I didn't bother. But they have great cars and great people, so I'm glad I came back!
Alex bend over backwards to make sure we got just what we wanted. Thank you, Alex
Thank you Melissa and team for helping me get a new car. The process was easy and painless. 🚗
I had an amazing experience purchasing my Hyundai Ioniq 5 from this dealership! The communication throughout the entire process was top-notch. My salesperson, Grant, was incredibly responsive and kept me updated every step of the way. He made sure I understood all my options and worked hard to get me an excellent deal. I truly appreciated how transparent and straightforward everything was – no hidden fees or surprises. Grant's dedication to making the car buying experience smooth and stress-free was evident, and I couldn't be happier with my new Ioniq 5. If you're looking for great deals and outstanding communication, ...
Bought a 2025 Santa Fe from Jake. Beautiful car, smooth process, great salesman. Answered every question with ease. Recommend!
This was my first time buying a new vehicle. My rep was Jake Ingenohl and he was so great to work with. I test drove a couple of vehicles and ended up buying the new 2025 Hyundai Santa Fe. Jake was so knowledgeable from the time I walked in to the moment I picked up my new car to drive home. He was extremely polite and answered all my questions. The whole process was smooth. I could not be happier and highly recommend him.
Grant was fantastic. We drove over an hour to deal with Country Hyundai and it was wee worth it.
Purchased a new Genesis. Jack kept it very professional and straightforward. He is a very knowledgeable salesperson
I bought my 2024 Ioniq 5 at Country Hyundai in Northampton, MA The staff has been most helpful with the steep EV learning curve.
Big thank you to Jack C and Ray in the finance department. Very smooth process
Alex and Miguel from Country Hyundai sales staff are the people to talk to about electric vehicles. They answered my many questions with enthusiasm and detailed information I am now driving an Ionq 6 with a big smile on my face
I absolutely loved my experience at Country Hyundai. Grant was so wonderful, attentive and also added bonus of hilarious. He made sure everything was taken care of did a thorough demo of the car and checked up on me to make sure everything was perfect. He and Maddie were both delightful.
As soon as we entered Country Hyundai for the first time Jack Coach introduced himself to us. We sat down with him for quite some time explaining what we were looking for in purchasing a new vehicle. Jack listened, wrote notes, and repeated back to us what we told him to be sure he understood our wants and needs. He answered just about every question we had and my husband and I were very impressed by the fact that if he didn’t know the answer he said so and told us he would find out and let us know. ...
Grant was the salesman I dealt with and his attention to all my needs in a car and service was beyond amazing. He’s a people person snd that’s what you want when you make a purchase this big. He truly cared about my comfort and seemed highly trained with information about the car I eventually got. Thank you Grant!
I was treated very well, like usual. I am on my 6th car for Country Hyundai and never have a problem. This time it was a challenge because I want a nice car but not a bigger payment. Jake was very good and ran all kinds of numbers for me until I got to where I felt comfortable.
I would like to say thank you so much to Grant who took over my account and got me in my new beautiful car. ❤️ He and the money team got me on the road. 😊
Would love to have Country Hyundai in Westfield as we have 2 Hyundai’s.
Country Hyundai was amazing and wonderful! I was nervous about buying my car at a dealership because of bad experiences I had in the past but Country Hyundai was sooo different. The Sales gentleman that took care of me was patient, understanding, intelligent and knew his job well. He could tell I was nervous and he treated me with so much understanding. I was sooo impressed by this. His name is Grant Church and he was incredible! Grant, Anisa (awesome finance manager) and the loans team made it possible for me to acquire the automobile I wanted!! I am deeply ...
I love my new vehicle, thank you Melissa!
My internet representative and salesman Jack were both very personable and easy to work with
We are from Saratoga Springs and purchased our car from Country Hyundai. Aaron Stone was great to work with, as he facilitated the entire process from purchase to delivery to us in NY, registration, etc. Great experience! Nice job by the entire CH team!
Thank you to Melissa and Mike who got me into a brand new Elantra N. The process was easy and painless.
Jack Coach, delivered my new 2024 Tucson hybrid to my home. He was polite, professional and patient explaining all the things in the car. When selling us the car at the dealership he was not pushing us to buy as we were just looking. Jack, thank you for a great job.
My salesman Jason did an incredible job. Jason's customer service was excellent and he was incredibly helpful. I am very happy with my purchase.
From the minute, my husband and I walked in the door we felt like we were going to be in good hands and we were. Alex M (sales) sat us down and asked what we were looking for. Within an hour I was able to find the car of my dreams; a 2025 Hyundai Tucson. Alex was professional, educational, and personable. Plus, they were open on a Sunday, which was awesome.. Thank you Alex
It was very pleasant, I wasn’t forced to buy what I didn’t want.the staff was very friendly..
This was our first time leasing a vehicle as well as our first time at Country Hyundai and Grant made it so easy. He walked us through the entire process, was in constant contact and was just a joy a to work with. Thank you Grant and Team!
Worked with Jack Coach, he was great and I bought a car with him even though other dealerships had the same offer. He was informative and personable so I wanted to give him my business.
Couldn't be happier with my car! Thanks to Jack and everyone else for great service along the way
Our Salesman Aaron was very professional. The dealership process was easy to navigate and Aaron walked us through the process. They made it simple for us to purchase a vehicle. We would recommend the dealership and our Salesman to others.
The best customer service around!! My favorite dealership to go to hands down, everyone there is so friendly and accommodating. Great staff and big shoutout to Jeremy, really went above and beyond for me. Couldn’t have asked for a better experience truly!
#I❤️ithere Melissa Hyundai Sales Consultant made a Great Sales experience when purchasing my my new 2025 Hyundai Santa Fe XRT Highly recommend her for anyone looking for similar experience
What a totally incredible experience we had at Country Hyundai.Our sales person Jason was very knowledgeable, polite, and a pleasure to work with. He offered us a good trade in value for my old car and worked with us to stay within our budget.He put us in a new leased 2025 Hyundai Kona Sel. A BIG thank you to Jason and the entire staff at Country Hyunda. We would highly recommend them if your looking for a new vehicle!!
Working with country hyundai and specifically Grant has been by far the best and easiest car buying experience. I have dealt with many dealerships over the years and have never left feeling amazed by the outstanding customer service like I did after leaving there. Not only did Grant get me into the car I wanted but at the price point I was looking at. I have always dreaded car shopping, but this really was the easiest car purchase. Grant was patient with me while I sat for 30 minutes contemplating a color. He personalized the experience and made us laugh. I ...
I had a very good experience with Jason at Country Hyundai!
Jason and his team at Country Hyundai were so professional and helpful. They accommodated my needs on every level and even arranged for the delivery of my car to my home in Connecticut, out of state, all registered and ready to go. The process was so easy with them, I would never hesitate to go back there again. Thank you, Jason!
We were looking for a new Sonata hybrid. Grant welcomed us as we walked into the dealership. We told him what we were looking for and he explained what was available at the dealership. Grant went over and above for us. We purchased the car but needed to register it in another state, this caused some obstacles. Grant was in constant contact with us throughout the process, many texts, emails and phone calls were exchanged. Grants priority was customer satisfaction, he certainly provided this for us during our car buying experience.
The facility and the staff were perfect. My sales person Melissa was polite and a pleasure to do this spur of the moment purchase I did today. I got a brand new 2024 after finding out that the repairs on my car where way too much. 10 out of 10
Overall great experience!!!! Jordyn Reil our sales person made sure we were well informed on all updates. Everyone else we talked to were also amazing, but Jordyn made sure we had a great experience with little concern. Thanks again!!!!
I had a great experience in purchasing my new car. Everyone was so nice. Alex was my sales person. He answered everything I wanted to know about my purchase and more. Very polite, professionnel, and curtious. The whole team of folks made my experience an absolute please. Thank you kindly, Gary Moquin
Josue was great at helping me buy my car!
Would highly recommend working with Jack Coach to my friends and family. He made me feel at home when shopping for a new vehicle. Please ask for Jack when you get there you won’t regret it!!
Everyone was very friendly. Melissa was great to work with. This experience was way better than the experiences I have had at other dealerships. I highly recommend Country Hyundai and Melissa.
Jason made my car-buying experience easy and stress-free. He was knowledgeable, attentive, and helped me find the perfect car. Highly recommend working with him!
Our experience was awesome, thanks to Grant! He was patient, very polite, and full of knowledge. My wife and I felt very comfortable in his presence. He explained everything about our 2024 Hyundai Tucson Hybrid with precise knowledge. When we got to the finance office, the lady who attended us, patiently explained every paperwork in detail. Overall, our experience at Country Hyundai was superb! I would definitely recommend Country Hyundai to anyone looking to buy a new or used car. And please ask for Grant, you will love his presence.
It was a pleasant experience with Aaron here. He is very helpful for the buying process. The only problem (I heard as well as all other dealers in this area) is that the unnecessary waiting time is too long. Have to wait there to initiate the contract instead of making a contract before I came in for payment.
Great experience at country Hyundai with Aaron
Grant was great. He answered of all our questions and helped us get the perfect first car for our son. He was in contact with us about the purchase the whole time. We appreciated all the time and attention he gave to us. Grant and the company made the purchase process easy even though we live out of state. Recommended.
Walked out with a car, can't beat that. Aaron was great, patient, and helped us put together something that worked for everyone. We ended up driving way more cars than expected, and not once did he break his demeanor. I will absolutely recommend him and his team to those looking for a good local dealer!
great service and very happy with my new (to me) hyundai kona that is expected to arrive on Friday. Aaron was very helpful and got me a great rate for financing.
He is exceedingly helpful,very polite provides and will provide you with a detailed comprehensive explanations with your paperwork.
Alex was amazing very friendly and great with all the information we needed
Grant took such good care of me. Great personality, charm, and cares about all his customers. Thank you Grant!
Had a great experience, and my salesperson, Jack, did an excellent job. I wanted something very specific (Kona EV) and Jack made it happen. He was friendly and professional the whole time, and important to me, did not pressure me on any point. Love my car a,d highly recommend Counntry Hyundai!
24.9.30. After a year and half of contemplation my husband and I made an appointment with Country Hyundai. Though we didn’t meet with the appointed person.; we were kindly greeted by a gentleman named Josue B. He let us know our appointment person was tied up but he’d be happy to help the same. So we sat with him; he asked a few questions and listened to our needs. After getting us three different cars to test drive (based on what we asked for) we picked #3. He was very patient with our trials, his demeanor was of calm and ...
I had a great experience buying a car at Country Hyundai- Alex was super helpful and walked us through the whole process! Thank you again Alex and the team!
Great experience today purchasing a vehicle from Grant at Country Hyundai. Throughout our search for our perfect car, we visited several dealerships and today we were fortunate to find it while working with Grant. His knowledge and professionalism helped make the process not only painless, but actually fun! We highly recommend visiting Grant if you're in the market for a new purchase. Big shout out to Grant and his team, thank you!
Could not be happier with my decision to purchase through country hyundai. All of the staff were welcoming and knowledgeable, making me feel secure in my car choice. My salesman Grant went above and beyond to ensure that the car I purchased had excellent safety features for my son, and all the special features i required in my day to day needs. Grant was patient and kept me in the loop throughout the entire process, answering all of my questions (and there were many). Overall could not recommend Country Hyundai enough as a whole, and if you’re lucky enough ...
We had great service from everyone at Country Hyundai. Special thanks to Jake for taking care of all our needs.
As always ,a great experience! Everyone was friendly and very informative! Carlos the service manager did a great job going through the instrument panel, and helping setting up my new phone! I wouldn't think of going anywhere else for service ! #1 service in western mass! Thanks everyone! Mark Baron !
Melissa was great to work with! She was very knowledgeable. She was able to answer all the questions that I had and advised if I had anymore to reach out to her. 10/10 would recommend and the dealership if you are looking for a new car
We had a five-star experience with everyone at Country. Jack is attentive, bright and the epitome of customer service. Anisa Giannini was easy to work with regarding documentation, etc. We hope to have a long-term relationship with our new Tuscon LTD and will send folks in the direction of Country. The staff and surrounding offer a clean and friendly vibe. Best Regards and luck to Jack et, al.
Melissa made the experience of buying a car quick and easy. This is my fourth new car from Country Hyundai. This time was the easiest! Shout out to Emily as well. Never enjoyed signing paperwork so much. Great experience. Thank you!
Grant was a pleasure to work with! He made the process so easy for me and showed me some options keeping me in budget. He even was in touch with me on his days off when there was a delay. They also were able to secure me a lower interest rate than I was going to get at my credit union! Win win! I am loving my new to me Tucson!!
Leased an Ioniq 5 last week. Started with Internet sales, sending the same message to a number of dealerships around the NE. Samantha was the only one who took the time to read and reply to my specific message, rather than sending out a generic 'Come in and test-drive today', and 'What's your phone number?', etc. Followed up at the dealership with Jack. Things looked promising regarding a deal, but I soon came to realize that as an out-of-state customer, I wasn't going to be able to make a deal and drive the car away that day. Country wanted ...
Jack was very helpful in getting us in the perfect car in our price range, very nice and responsive during the whole process!
It has been a pleasure working with Jason at country hyundai. Jason was patient with my anxiety of car shopping and worked hard to meet me where I needed to be. He was understanding of my needs and I am so happy to be an owner of a new Hyundai IONIQ. Even after the sale when I’ve had questions he was able to guide me in the right direction. We looked at multiple options before deciding this was the right car for me. Thanks Jason! I will look forward to giving my business to country Hyundai again In Three ...
What a phenomenal experience received by Grant and all of the staff at Country Hyundai. Grant at Country Hyundai delivered with professionalism and had so much knowledge about the car I was interested in. I came in unannounced and he made it his priority to ensure I received everything I asked for and beyond! I've had this car for over a week and the car is extremely accommodating to anyone, everyone, and for anything! Driving features on the car are so very helpful, the car even helps you remain between the lines while driving! I love that the car ...
Everyone was very friendly and helpful. Danielle was an absolute sweetheart and worked so well with me. She was extremely helpful, took the time to reach out and touch base with me through a hiccup in the signing process, and made sure everything was done right.
Definitely would recommend this place. Everyone there is so friendly. Jake took good care of us. He is so friendly and knows his job well. Thank you Jake
I came in to buy a car on Sunday, Alex was so patient and helpful finding me several vehicles to test drive! Three days later I have a beautiful SUV, it’s exactly what I was looking for. Thanks to all the staff that made this possible for me. I definitely recommend going to this dealership if you like friendly, professional and extremely helpful service with a wonderful atmosphere to help guide you to find your next vehicle! Thanks again Alex, I’ll be a customer for life😎
It was my first time buying a used car from a dealer, specifically CountryHyundai, Northampton, MA. The moment I walked into the building, someone was already there and ready to help me, answered all my questions about the car I was going to acquire and helped me through the process of purchasing the vehicle. Everyone was very friendly and easy to talk to. They always wanted to know if you're being helped or someone would jump in to help you. Alex, a new comer to CountryHyundai team in Northampton, he was very helpful. He showed me the car and ...
This place is awesome! I was hesitant in using a major dealership for my purchase, didn’t think I could get something. They were persistent in contacting me and working with me. Alex made the entire process fun and easy. He’s amazing. Everyone there is amazing. Best place to go if you need a car. Thanks to everyone there!!!!!!!!!!!!
Best place to buy a car they work with you! I will always recommend them and buy from them. Every one was so nice!
Aaron and the folks at Country Hyundai were great. We got an amazing deal on our new wonderful Ioniq 5. What a cool car.
I love my new Hyundai! Alex and the team were with me every step of the way. Outstanding customer service!!!