Customer Testimonials
I had a very good experience with Jason at Country Hyundai!
Jason and his team at Country Hyundai were so professional and helpful. They accommodated my needs on every level and even arranged for the delivery of my car to my home in Connecticut, out of state, all registered and ready to go. The process was so easy with them, I would never hesitate to go back there again. Thank you, Jason!
We were looking for a new Sonata hybrid. Grant welcomed us as we walked into the dealership. We told him what we were looking for and he explained what was available at the dealership. Grant went over and above for us. We purchased the car but needed to register it in another state, this caused some obstacles. Grant was in constant contact with us throughout the process, many texts, emails and phone calls were exchanged. Grants priority was customer satisfaction, he certainly provided this for us during our car buying experience.
The facility and the staff were perfect. My sales person Melissa was polite and a pleasure to do this spur of the moment purchase I did today. I got a brand new 2024 after finding out that the repairs on my car where way too much. 10 out of 10
Overall great experience!!!! Jordyn Reil our sales person made sure we were well informed on all updates. Everyone else we talked to were also amazing, but Jordyn made sure we had a great experience with little concern. Thanks again!!!!
Had an excellent experience purchasing a new Ioniq 6 this last week. Jordyn did a great job getting me set up with the car I wanted at a price significantly lower than expected. Highly recommend!
I had a great experience in purchasing my new car. Everyone was so nice. Alex was my sales person. He answered everything I wanted to know about my purchase and more. Very polite, professionnel, and curtious. The whole team of folks made my experience an absolute please. Thank you kindly, Gary Moquin
Josue was great at helping me buy my car!
Would highly recommend working with Jack Coach to my friends and family. He made me feel at home when shopping for a new vehicle. Please ask for Jack when you get there you won’t regret it!!
Everyone was very friendly. Melissa was great to work with. This experience was way better than the experiences I have had at other dealerships. I highly recommend Country Hyundai and Melissa.
Jason made my car-buying experience easy and stress-free. He was knowledgeable, attentive, and helped me find the perfect car. Highly recommend working with him!
Our experience was awesome, thanks to Grant! He was patient, very polite, and full of knowledge. My wife and I felt very comfortable in his presence. He explained everything about our 2024 Hyundai Tucson Hybrid with precise knowledge. When we got to the finance office, the lady who attended us, patiently explained every paperwork in detail. Overall, our experience at Country Hyundai was superb! I would definitely recommend Country Hyundai to anyone looking to buy a new or used car. And please ask for Grant, you will love his presence.
It was a pleasant experience with Aaron here. He is very helpful for the buying process. The only problem (I heard as well as all other dealers in this area) is that the unnecessary waiting time is too long. Have to wait there to initiate the contract instead of making a contract before I came in for payment.
Great experience at country Hyundai with Aaron
Grant was great. He answered of all our questions and helped us get the perfect first car for our son. He was in contact with us about the purchase the whole time. We appreciated all the time and attention he gave to us. Grant and the company made the purchase process easy even though we live out of state. Recommended.
Walked out with a car, can't beat that. Aaron was great, patient, and helped us put together something that worked for everyone. We ended up driving way more cars than expected, and not once did he break his demeanor. I will absolutely recommend him and his team to those looking for a good local dealer!
great service and very happy with my new (to me) hyundai kona that is expected to arrive on Friday. Aaron was very helpful and got me a great rate for financing.
He is exceedingly helpful,very polite provides and will provide you with a detailed comprehensive explanations with your paperwork.
Alex was amazing very friendly and great with all the information we needed
Grant took such good care of me. Great personality, charm, and cares about all his customers. Thank you Grant!
Had a great experience, and my salesperson, Jack, did an excellent job. I wanted something very specific (Kona EV) and Jack made it happen. He was friendly and professional the whole time, and important to me, did not pressure me on any point. Love my car a,d highly recommend Counntry Hyundai!
24.9.30. After a year and half of contemplation my husband and I made an appointment with Country Hyundai. Though we didn’t meet with the appointed person.; we were kindly greeted by a gentleman named Josue B. He let us know our appointment person was tied up but he’d be happy to help the same. So we sat with him; he asked a few questions and listened to our needs. After getting us three different cars to test drive (based on what we asked for) we picked #3. He was very patient with our trials, his demeanor was of calm and ...
I had a great experience buying a car at Country Hyundai- Alex was super helpful and walked us through the whole process! Thank you again Alex and the team!
Great experience today purchasing a vehicle from Grant at Country Hyundai. Throughout our search for our perfect car, we visited several dealerships and today we were fortunate to find it while working with Grant. His knowledge and professionalism helped make the process not only painless, but actually fun! We highly recommend visiting Grant if you're in the market for a new purchase. Big shout out to Grant and his team, thank you!
Could not be happier with my decision to purchase through country hyundai. All of the staff were welcoming and knowledgeable, making me feel secure in my car choice. My salesman Grant went above and beyond to ensure that the car I purchased had excellent safety features for my son, and all the special features i required in my day to day needs. Grant was patient and kept me in the loop throughout the entire process, answering all of my questions (and there were many). Overall could not recommend Country Hyundai enough as a whole, and if you’re lucky enough ...
We had great service from everyone at Country Hyundai. Special thanks to Jake for taking care of all our needs.
As always ,a great experience! Everyone was friendly and very informative! Carlos the service manager did a great job going through the instrument panel, and helping setting up my new phone! I wouldn't think of going anywhere else for service ! #1 service in western mass! Thanks everyone! Mark Baron !
Melissa was great to work with! She was very knowledgeable. She was able to answer all the questions that I had and advised if I had anymore to reach out to her. 10/10 would recommend and the dealership if you are looking for a new car
We had a five-star experience with everyone at Country. Jack is attentive, bright and the epitome of customer service. Anisa Giannini was easy to work with regarding documentation, etc. We hope to have a long-term relationship with our new Tuscon LTD and will send folks in the direction of Country. The staff and surrounding offer a clean and friendly vibe. Best Regards and luck to Jack et, al.
Melissa made the experience of buying a car quick and easy. This is my fourth new car from Country Hyundai. This time was the easiest! Shout out to Emily as well. Never enjoyed signing paperwork so much. Great experience. Thank you!
Grant was a pleasure to work with! He made the process so easy for me and showed me some options keeping me in budget. He even was in touch with me on his days off when there was a delay. They also were able to secure me a lower interest rate than I was going to get at my credit union! Win win! I am loving my new to me Tucson!!
Leased an Ioniq 5 last week. Started with Internet sales, sending the same message to a number of dealerships around the NE. Samantha was the only one who took the time to read and reply to my specific message, rather than sending out a generic 'Come in and test-drive today', and 'What's your phone number?', etc. Followed up at the dealership with Jack. Things looked promising regarding a deal, but I soon came to realize that as an out-of-state customer, I wasn't going to be able to make a deal and drive the car away that day. Country wanted ...
Jack was very helpful in getting us in the perfect car in our price range, very nice and responsive during the whole process!
It has been a pleasure working with Jason at country hyundai. Jason was patient with my anxiety of car shopping and worked hard to meet me where I needed to be. He was understanding of my needs and I am so happy to be an owner of a new Hyundai IONIQ. Even after the sale when I’ve had questions he was able to guide me in the right direction. We looked at multiple options before deciding this was the right car for me. Thanks Jason! I will look forward to giving my business to country Hyundai again In Three ...
What a phenomenal experience received by Grant and all of the staff at Country Hyundai. Grant at Country Hyundai delivered with professionalism and had so much knowledge about the car I was interested in. I came in unannounced and he made it his priority to ensure I received everything I asked for and beyond! I've had this car for over a week and the car is extremely accommodating to anyone, everyone, and for anything! Driving features on the car are so very helpful, the car even helps you remain between the lines while driving! I love that the car ...
Everyone was very friendly and helpful. Danielle was an absolute sweetheart and worked so well with me. She was extremely helpful, took the time to reach out and touch base with me through a hiccup in the signing process, and made sure everything was done right.
Definitely would recommend this place. Everyone there is so friendly. Jake took good care of us. He is so friendly and knows his job well. Thank you Jake
I came in to buy a car on Sunday, Alex was so patient and helpful finding me several vehicles to test drive! Three days later I have a beautiful SUV, it’s exactly what I was looking for. Thanks to all the staff that made this possible for me. I definitely recommend going to this dealership if you like friendly, professional and extremely helpful service with a wonderful atmosphere to help guide you to find your next vehicle! Thanks again Alex, I’ll be a customer for life😎
It was my first time buying a used car from a dealer, specifically CountryHyundai, Northampton, MA. The moment I walked into the building, someone was already there and ready to help me, answered all my questions about the car I was going to acquire and helped me through the process of purchasing the vehicle. Everyone was very friendly and easy to talk to. They always wanted to know if you're being helped or someone would jump in to help you. Alex, a new comer to CountryHyundai team in Northampton, he was very helpful. He showed me the car and ...
This place is awesome! I was hesitant in using a major dealership for my purchase, didn’t think I could get something. They were persistent in contacting me and working with me. Alex made the entire process fun and easy. He’s amazing. Everyone there is amazing. Best place to go if you need a car. Thanks to everyone there!!!!!!!!!!!!
Best place to buy a car they work with you! I will always recommend them and buy from them. Every one was so nice!
Aaron and the folks at Country Hyundai were great. We got an amazing deal on our new wonderful Ioniq 5. What a cool car.
I love my new Hyundai! Alex and the team were with me every step of the way. Outstanding customer service!!!
Awesome experiece! Please see salesman Jason Zabarsky he was polite, attentive and went Above and beyond to meet my needs.
Danielle was an absolute pleasure to work with! She was knowledgeable, patient, and genuinely focused on helping me find the perfect car that fit my needs and budget. This was by far the best car buying experience. Danielle offered good communication, honest advice and excellent service. I highly recommend Danielle to anyone looking for a smooth and stress-free car buying experience!
We bought the used car I had been searching for from Country Hyundai. Our salesperson Aaron made the experience very friendly and pressure free. Everyone at the dealership was professional and friendly including Anissa in Finance. The car needed some repairs before delivery of the car and they delivered the car right to our home with everything fixed and a new sparkling clean inside. Definitely a reputable dealership, and we’re very happy with our new car.
Jason was patient with my anxiety of car shopping and worked hard to meet me where I needed to be. He was understanding of my needs and I am so happy to be an owner of a new Hyundai IONIQ. Even after the sale when I’ve had questions he was able to guide me in the right direction. We looked at multiple options before deciding this was the right car for me. Thanks Jason, I’m glad this worked out.
I went into Country Hyundai to just test drive a Sonata, and ended up purchasing the vehicle. It was a pleasure working with Jason Z, who was patient with me throughout this process. He was excellent at communication and letting me know where we were in the process. I would recommend stopping by Country Hyundai if you are in the market for a used car.
We recently purchased a Tuscon and are loving it. Our experience at Country Hyundai would earn 10 stars if possible. From the moment we met Aaron Stone from sales, we knew we were at the right dealership. He was welcoming and knowledgeable, and honestly made the decision to buy the vehicle pretty stress free. We experienced the whole team as pretty extraordinary. Thank you Country Hyundai!
Melissa was great. Mike the manager is awesome. And Shaun the finance manager knows what he is doing!
It was great working with Aron my girlfriend love the Tucson very friendly atmosphere very knowledgeable on the vehicle actually took two different vehicles for a test drive fell in love with the Tucson was trying to make a trade they was giving me less but Aaron worked it out for me and I appreciate it a lot thanks a bunch. I recommend anybody to Country Hyundai.
I had the absolute pleasure of working with Jack Coach at Country Hyundai. Jack made our car buying experience smooth and enjoyable. They were incredibly helpful and answered all of our questions patiently and thoroughly. Jack listened to our needs and never pressured us into anything. They made us feel very comfortable and valued throughout the entire process. I appreciate the team there for going above and beyond to get us into the vehicle on our tight time frame, and even staying late to finalize paperwork with Anissa the finance manager who was also fantastic. They were up front and ...
Great experience. Josue did a great job following up. There were some problems with my insurance company that he took care of.
Good service
(Translated by Google) I recently visited Country Hyundai and had an absolutely fantastic experience. From the moment I walked in, the staff greeted me warmly. The service was exceptional and everyone was incredibly professional and friendly. A special thanks to JOSUE for going above and beyond to ensure I was satisfied with my purchase. The attention to detail and commitment to customer satisfaction really stood out. (Original) Visité recientemente Country Hyundai y tuve una experiencia absolutamente fantástica. Desde el momento en que entré, el personal me saludó calurosamente. El servicio fue excepcional y todos fueron increíblemente profesionales y ...
(Translated by Google) Josué is the best, he treated me very well, I am very happy with the service. 10/10 recommendations (Original) Josué es el mejor me atendió super bien esto muy contento con el servicio. 10/10 recomendaciones
Josue helped me find the perfect car for me and my family. No pressure, made the process super easy from start to finish. Anissa was able to get us a good rate also. Thank you to the entire staff
If looking for a good deal and selection of vehicles check out Genesis of Northampton. Ask for Aaron Stone, A++ , helpful and followed up was willing to go extra mile...
Aaron Stone was a gentleman and a great sales guy. We found a nice used vehicle and the dealer worked with us to fix some cosmetic items and scratches as part of the price. Everyone was friendly and courteous. The finance department was also a nice experience explaining the various options available. Would purchase from this Hyundai dealer again.
Absolutely 10/10 recommend working with Melissa Thomas!!! Between her amazing communication skills and great work ethic i couldn’t have asked for a better experience!!!
Recently leased a new Kona. Jason provided us with excellent service. Would strongly recommend.
So we were referred here by a family friend and it went amazing, the entire staff is helpful, great personalities and very insightful! Alex was patient and did an amazing job. Steve came over and was helpful and walked us through any additional information. Anisa is a doll and did an amazing job as well! 10/10 recommendation 🤍
Purchasing an EV was an incredibly efficient experience, starting with the online sales process. Jack C, assisted by S. Cummings in finance, was thorough and professional. The entire team explained everything to the best of their abilities, ensuring all my questions were answered. With an EV purchase, there are many questions, and every single one of mine was covered! Highly recommend this team for anyone considering an EV purchase. Five stars!
My salesperson, Jason Zabarsky, was very knowledgeable, helpful and patient!
We worked with Jack he was very helpful and walked us through everything. I had many questions and he was patient and very friendly. Really helped us make the best decision. We leased a Tucson an we love it. Thanks Jack for you patience. 🙂
Aaron and Alex of Country Hyundai we're very upfront and helpful. They showed me a couple used cars and were very patient while I looked them over. I ended up buying one. It was very busy there but they got me through the process, checking in on me now and then as I waited to complete the financials.
jack was our sales rep and shaun was our finance manager for our 2024 hyundai ioniq and the whole process was just wonderful. everything went so smooth and quick, both jack and shaun are so personable and make the whole process a fun and exciting experience, would 10/10 recommend buying a car from jack!
We purchased a used 17 Elantra. The whole process was very pleasant. Out Sales rep, Jaquan made the purchase enjoyable and easy. He was very patient with us and answered every question we had. I would recommend Jaquan and Country Hyundai. We will be back.
I bought a 2024 Hyundai Kona yesterday and I can't say enough about the team that worked with me. I was lucky enough to have Clyde Harper, Omar Ali, and Jack Coach helping to get me in the vehicle I wanted (yes, I was very picky!). We did run into a little issue when I went to pick it up, where the wait was much longer then expected but it was not the fault of the dealership so I will not deduct any stars! Jack went above and beyond to reassure me and keep me informed until I was finally ...
Jason took care of me and got the car and deal I was looking for...even hooked me up with a muffin when I asked him to put one aside for me.
I love my new Hyundai Tucson and I absolutely, positively adore Country Hyundai. If I could give the Country Hyundai dealership a 10-star review, I would. This is my second Hyundai purchased at Country Hyundai and the dealership's outstanding customer service continues to WOW me. A special shoutout to Omar and Melissa for consistantly going "above and beyond" to be the best of the best. Thank you!
Wonderful customer service, Omar and his co workers, friendly, helpful and helped me EV charge for free.
2nd time experience with Country Hyundai and it was as fantastic as the 1st! Everyone was outstanding to work with, but especially our salesman Jack who was diligent and extremely patient with us! He and Steve the manager knew exactly what we were asking for and they outdid themselves delivering that vehicle! A Country family for life with experiences like this! Thanks again, we love our vehicle and will continue to recommend family and friends here!
Excellent customer service, top notch technicians. Could not ask for a more pleasant experience in getting my car serviced
Once again these Damm folks stepped up and accommodated my needs very well. Awesome Thank you country Hyandi Northampton. I will be sending my people there for vehicles.. They really are a good team there.
I recently bought a 2024 Hyundai Tucson , which is just beautiful, and had a great price. I worked with Melissa , she was very knowledgeable . It was very important for me to stay within my monthly price range , and they did that for me. I highly recommend Country Hyundai .
Melissa Thompson was a phenomenal sales woman. No pressure!! Which was absolutely incredible. She went above and beyond to ensure I got what I came in for and made me feel at home!! I 100% recommend if your buying a car to ask for Melissa to get the best service possible, even after you drive off the lot!!
Aaron stone helped us with our car buying journey and was excellent. He Goes the extra Mile to put you in the car that fits all of your standards. 10/10 recommend.
Had a great experience with Jack Coach. Stopped in late on a Friday evening. Jack stayed late to help me test drive a couple of Genesis G70s, and ultimately pick one to buy. He was helpful over text to answer any questions or concerns. Great experience with Jack.
Jack is very knowledgeable about the product he sells. He patiently took the time to assist me in learning about my Genesis.
Daniel was super awesome...great service.....
I had a positive experience at the dealership when I purchased my 2024 Kona EV. My sales person, Jack Coach, was courteous, friendly and worked with me as I moved towards the purchase of car technology that I wasn't fully familiar with. Overall, a great experience.
Jack Coach was great in making my trade in and buying experience easy and effortless. Was very personable and fun to talk to while waiting for all the paperwork to get sorted out and always kept in contact through the whole process. Highly recommend!
Jake Ingenohl was our salesperson at Country Hyundai. He was extremely helpful and knowledgeable about Hyundai vehicles and knew the answers to our questions about the Tucson Hybrid. He was very accommodating to our requests and made the entire purchase of a new vehicle painless, efficient, and enjoyable. From the time we met him to the time we took delivery of the new Tucson Hybrid, Jake came through as promised.
Aaron was more than willing to show multiple cars, answer any questions we had, and was patient while my father complained about the reasonable prices.
Jason was great to work with. He was knowledgeable throughout the whole process. Country Hyundai is great as well, let me bring my own financial institution for financing. All staff I worked with were great
Pleasant, personable, experienced staff!! Well done!!
Jack Coach was not high pressure and answered all my questions, was so pleasant. I love Country Hyundai!
Great customer service beginning to end . Danielle my sales person was very good . Honestly , never felt pressured . Large inventory and I was very pleased and well taken care of . Traded in and got a car as well . 2022 Sonata . Highly recommended .
Jason is a great salesman, Best experience I've had at a dealership. He will work with you and listen to your needs and help you find the right vehicle. He is a pleasure to work with. Can't say enough
Jason was great, definitely very patient as always looking out. Very good knowledge on car and a great guy.