To the Staff of Country Hyundai:
We would like to take this opportunity to thank you for the generosity that you have shown our family during a time when we were literally left with nothing but the clothes on our backs. Our home, all our possessions, family momentos, our cat and vehicle had been destroyed by fire.
You company heard about our plight and the efforts being made by our friends and neighbors to lend us a hand. Your generous donation of a safe and reliable car to our family has enabled us to regain a sense of normalcy that is comforting and satisfying when you have experienced such a tremendous loss. It is very refreshing to see, that in these times, your company would act with such overwhelming compassion and caring for our family.
The thoughtfulness that you and others have shown us in our time of need has been a bright and warming light during a time that seemed very dark. It has served to remind us what is truly important in live, things like generosity, kindness, family and empathy. Again we would like to say thank you. The generosity of Country Hyundai's donation to our family has exhibited a sense of community that is truly remarkable.
Warmest Regards.
The Coburn Family
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Dear Ms. Cosenzi:
My daughter, Alix, and I recently had the opportunity to visit your dealership in our quest for a vehicle. I will be the first to admit, Country Hyundai was not my immediate choice to consider, but came with ad in hand to discover what was available. Alix fell in love with the sonata she had test driven the previous weekend from Dillon Chevrolet. We simply could not come to value-added terms in comparison to a new 2009 that Country Hyundai had advertised.
We came in looking for Lee Hebert as I had gotten some priliminary information from him the day before. I am not easily impressed with customer service as practiced by sales folks, yet alone car sales persons, no offense intended. However, Lee proved me wrong!! He was extremely professional, thoughtful, considerate, accommodating and genuine in his appeal to find a vehicle for Alix with the best possible terms for me who was the paying party.
We quickly came to terms and did indeed puchase the vehicle as advertised. In Lee's absense, he arranged for yet another sales person, Jose Morales, to insure this transaction went without a hitch. I will also state that I was very pleased with the level of service Jose provided, even personally delivering paperwork for my signature in Turners Falls.
I am very pleased with Country Hyundai experience to date and I think that you have Lee and Jose to thank for that. I will certainly recommend your dealership and these two particular salesmen to my sphere of influence.
Sincerely,
Linda Ackerman
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Dear Carla,
Hi! Don had a very nice visit with you. Hope to see you sometime! Our best to your Dad. Great news of your engagment,best wishes. Many thanks for all you have done for the both of us. We love our car very much!
Thanks
Don & Kathy
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Hello Christina
We just had our Quest detailed, and want to express our gratitude for a job well done. The "we owe you" voucher went smoothly, and our van looks and smells great. Thanks again for righting and awkwars situation, thanks as well to your service department, and we'll see you in the future.
The Parkers
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It's so nice to know there are wonderful people offering great service with a smile to boot!! We so appreciate your hard work and all your efforts on our behalf. The car runs great! ~ thanks to you!
Sincerely
Leena & Leah Newcomb
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Thank you so much for empowering me. I now have a clear picture of why engine maintenance is so important. I also have great confidence in my ability to change a tire, use jumper cables, change the wiper blades and belts.
It is a wonderful feeling of sercurity to understand and able to take care of myself and the vehicle.
Again, thank you for taking the time to educate, it truly is appreciated. I look forward to learning more next month.
Sincerely,
Margaret
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